Home AI receptionist for professional services
— law, accounting & B2B
Small Business answering service that never misses a call
A call that goes unanswered is a new client who instructs somebody else, and an hour that was never billed.
Your phone peaks exactly when you are in a meeting or on a call, and new-client enquiries are the ones that get dropped. Nobody rings back a firm that did not answer.
What it captures on a professional services call
- New client or existing, and what the matter is about
- Whether it is urgent, and what deadline or court date applies
- Whether it is a one-off matter or ongoing work
- A preferred time for a call back, and who should make it
- The name, the business and a callback number, read back
- Anything about a referral, or who sent them to you
How a call sounds
I need advice on a contract before Friday.
I can have someone call you back. Is there a deadline on this, and are you a client already?
No, this would be new work.
Thank you. I have flagged the Friday deadline; the team will call you back today and take your details.
An illustration of how a call unfolds, not a recording. Every prompt is tuned to your business before it goes live.
What a missed call costs a professional firm
- a call nobody picks up leaves no record of itself: no message, no number, no way to count it
- so the jobs you never hear about cannot be counted either - which is the whole problem
- put your own numbers on it: your average job value, times the calls you miss in a week
No industry statistic and no customer story is quoted above, because we cannot verify one for your trade and this business has no customers yet. The only figures we can stand behind are our own, and they are the whole offer: $99 one-time setup, then 30¢ a minute charged by the second, out of a balance you top up from $25. No packages, no monthly fee.
The calls that decide your week
The enquiry that arrives during a meeting
A client with a deadline does not leave a voicemail and wait. They ring the next firm on the list, and the first one to pick up gets the matter, the retainer and the work that follows it.
The referral that rang twice and gave up
A referral is a decision made in one phone call. If the phone rings out twice while you are with a client, they instruct the firm that answered, and the relationship goes with them.
The hour you are actually doing the work
Which is exactly when clients call. The calls that arrive while you are head-down are the ones that go unanswered, and they are usually new business rather than existing clients.
What lands in your inbox - and what never happens
Every call ends the same way: one job card, written out, with enough detail to price the job. And the limits are worth knowing before you buy, not after.
On the card
- The client's name, their business and a confirmed callback number
- What the matter is, and how urgent it is
- Whether they are a new enquiry or an existing client
- The deadline, and who else is involved
- Who referred them, and how they found you
What it will never do
- Give legal, tax or professional advice
- Quote a fee
- Promise a specific partner or a specific outcome
- Claim to be you or anyone on your team
Live in a day, on the number your customers already dial
You keep the number your clients already have - forwarded or ported, so nothing changes for them. The receptionist is tuned to your firm: your office hours, how you triage urgent matters, which work you want to take enquiries for, and who covers the phone out of hours. Changes are edits to a rule, fixed the same day. No monthly bill, no contract: a one-time setup and minutes that never expire.
Questions we get asked
Is confidential information handled safely?
Calls and transcripts are stored for the firm to review. The AI only asks what your intake process needs, and it never gives advice or discusses another client.
Can it book directly into our diary?
It offers the times you release and confirms with the caller; the booking rules are entirely yours.
What about urgent matters?
Deadlines, court dates and anything urgent are flagged immediately and routed to the rule you set.
Does it give advice?
No. It takes the facts, flags anything urgent and passes it to you. It will not advise, and it will not quote a fee.
Can it tell a new enquiry from an existing client?
Yes. It asks, and it notes who referred them, the same way your team would.
What about client data and confidentiality?
It collects only what is needed to take the enquiry, and it never takes card or bank details. Your rules around client data are something we agree with you before it goes live.