Terms of service
How the service works, what you pay for it, and what we each promise. Short on purpose.
The service
Global AI Solution provides an AI phone assistant that answers calls for your business, takes the details of a job, and passes them to you or to a trade you nominate. It is an answering and dispatching service. It is not a substitute for your own judgement about a job, and it does not give legal, safety or professional advice to your callers.
The assistant is an AI
Your callers are speaking to an AI assistant. It does not pretend to be a person, and if a caller asks directly it says so. It will not accept payment card details on a call.
Prices
- Setup. A one-time setup fee of $99 covers your own US number (held for twelve months), call forwarding, and building and tuning the receptionist around your business.
- Minutes. There are no minute packs and no bundles. You prepay a balance in any amount from $25, and talk time is charged out of that balance at 30 cents a minute, billed by the second — so a 40-second call costs 20 cents, not a whole minute.
- No monthly fee and no contract. Your balance does not expire. Add more whenever you like; there is nothing to cancel.
- Prices can change for future purchases, but the balance you have already paid for is honoured at the rate you paid.
Nothing the assistant says on a call is a quote, a contract or a price commitment. Prices and terms are confirmed in writing before work begins.
What you agree to
- Give accurate details about your business, your trades and your service area.
- Use the service lawfully. Do not use it for cold calling campaigns, debt collection, anything that needs a licence you do not hold, or to contact people who have asked not to be contacted.
- Tell us promptly if you want a number added to your do-not-call list.
What we agree to
- Answer your calls 24 hours a day, every day, on a best-effort basis.
- Pass a job's details to you or your nominated trade.
- Keep your data as described in the privacy policy.
We do not promise that the service will never be unavailable. Carriers, voice platforms and networks all have outages, and we depend on them.
Limits
To the extent the law allows, our total liability for any claim relating to the service is limited to the amount you paid us in the three months before the claim. We are not liable for lost profits, lost jobs or indirect loss. Nothing here limits liability that cannot be limited by law.
Ending it
You can cancel at any time; your minutes stay yours until they are used. We can end the agreement if the service is used unlawfully or to harm someone.
Governing law
These terms are governed by the laws of the State of California, United States, and the courts of San Bernardino County have jurisdiction.
Contact
Global AI Solution · 14520 Village Drive, Fontana, CA 92337 · United States
[email protected] · +1 (283) 207-0907